Shipping to Luxembourg: the complete guide

With just 630,000 inhabitants, Luxembourg is the smallest EU state after Malta, so at first glance shipping there might not seem like a priority. But the latest forecasts show why your store shouldn't do without the Grand Duchy, and what to keep in mind when you ship there.

Why it's worth shipping to Luxembourg

Why focus on a country with fewer inhabitants than a mid-sized city? Because in the UNCTAD ranking of readiness for international e-commerce, Luxembourg has repeatedly taken first place, just ahead of Switzerland, the Netherlands, and the UK. Decisive factors include the country's excellent internet infrastructure, the reliability of its carriers, and widespread access to bank accounts.

The Grand Duchy is a rising economic hub, driven by steady population growth. On top of that, more and more people move to Luxembourg from elsewhere in Europe: over 16% of residents come from countries that are already part of many retailers' customer base, such as Italy, Germany, France, and Belgium. You may already know these customers' needs well, so you'll barely have to adjust to different shopper behavior.

Free movement within the EU

Free movement within the EU benefits you as a retailer too: you can ship goods across the border to customers in the Grand Duchy without major bureaucratic hurdles. The international shipping forms like the commercial invoice or the customs declaration aren't needed for shipping within the EU. So what's stopping you?

How much does shipping to Luxembourg cost?

Since several factors come into play, there's no single answer. Your price depends on things like:

• The size and weight of the parcel

• Standard or express shipping (for example DHL or UPS Express)

• Adding tracking

• Additional shipping insurance

• A carbon-neutral shipping option

• Surcharges for special shipping days

With Sendcloud you get a curated selection of the best carriers for Luxembourg, at pre-negotiated rates, and you can connect your own carrier contracts too.

How long does delivery to Luxembourg take?

Standard shipping is usually enough for Luxembourg, since carriers reach the country easily thanks to its central location. Depending on the carrier, standard shipping takes 1 to 3 days, and premium usually takes about the same.

Even where the transit time is the same, a premium service can appeal to customers at checkout, thanks to higher insurance coverage, optional proof of identity on delivery, tracking, and time-specific (not just day-specific) delivery. Keep Luxembourg's public holidays in mind too, as they can add delays.

What to keep in mind when shipping to Luxembourg

As an EU member, Luxembourg spares you many bureaucratic hurdles and customs restrictions. Even so, a few things help your parcel arrive quickly and without complications:

• Keep within the common international maximum dimensions of 120 x 60 x 60 cm

• Note the maximum girth of 300 cm (can vary by carrier)

• Use sturdy packaging and avoid already-used boxes unless they're in excellent condition

• Cushion the contents, for example with bubble wrap, so they arrive undamaged

• Seal the parcel well with intact tape

• Follow the country-specific addressing conventions

An address for Luxembourg looks like this:

M. Jorg Bruge
101, rue Lentz
3509 DUDELANGE
LUXEMBOURG

Note: unlike in some countries, the house number comes before the street name in a Luxembourg address (as in France).

Restricted goods

When trading these goods within the EU, restrictions or prohibitions apply:

• Medicines and controlled substances

• Weapons

• Explosives

• Counterfeit products

• Media harmful to minors

• Unconstitutional content

• Cultural goods

• Chemicals

• Plant products

• Dual-use goods (military and civilian)

Public holidays in Luxembourg

Factor Luxembourg's public holidays into your planning, as they can cause delays. They include New Year's Day (January 1), Easter Monday, Labour Day (May 1), Europe Day (May 9), Ascension Day, Whit Monday, National Day / the Grand Duke's official birthday (June 23), Assumption Day (August 15), All Saints' Day (November 1), and Christmas (December 25 and 26). The movable holidays around Easter and Pentecost shift each year.

The main carriers for shipping to Luxembourg

All the well-known carriers ship internationally. Since the choice of shipping options at checkout increasingly decides between a sale and an abandoned cart, it's more important than ever to offer several carriers. A platform like Sendcloud lets you combine the most popular carriers and ship quickly and flexibly in a few clicks.

DHL

DHL is one of the most popular and reliable carriers, and DHL Express makes fast delivery easy. General parcel limits: minimum 15 x 11 x 1 cm, maximum 120 x 60 x 60 cm, girth up to 300 cm, and weight up to 30 kg (up to 31.5 kg with DHL Express).

UPS

UPS handles larger, heavier goods well: length up to 274 cm, girth up to 400 cm, and weight up to 70 kg, with UPS Standard, UPS Express Saver, and UPS Worldwide Express Freight for B2B.

DPD

DPD offers standard (DPD Classic) and express, with sizes from XS (up to 35 cm) to XL (up to 300 cm girth), each up to 31.5 kg.

GLS

GLS gives you one of the densest networks in Europe, with EuroBusinessParcel (up to 40 kg; 200 x 80 x 60 cm; girth up to 300 cm) and EuroExpressParcel (up to 50 kg).

Can my customers track their order?

With Sendcloud's track & trace you give customers a personalized tracking page in your store's design, not the dull page carriers usually offer. Add a discount code to encourage the next purchase, or your Instagram feed to win new followers, so you keep the clicks and build a closer customer relationship. You can adjust tracking emails to your customer's language in a few clicks.

How Sendcloud helps you ship to Luxembourg

Sendcloud gives you pre-negotiated rates, flexible carrier choice at checkout, smart shipping rules to automate your process, appealing tracking emails, an efficient returns portal for international returns, one-click labels, analytics, and optional additional insurance. Questions about shipping to Luxembourg? Get in touch with our shipping experts.