x
How TALISTER automated its logistics with Sendcloud
TALISTER is a French ready-to-wear brand that pairs creative craftsmanship with textile quality. Its unique collections, inspired by American and Japanese culture, have made it a reference point in streetwear.
CHALLENGE
A shipping process that ate the day
Before adopting Sendcloud, TALISTER handled its shipments by hand, and it took forever: creating labels, sticking on stamps, sending tracking numbers to customers one at a time. As order volume grew, that approach quickly became unworkable. The brand needed a way to fulfill orders faster and work more efficiently.
SOLUTION
Simpler shipping through a tighter process
With Sendcloud, TALISTER reworked every step of its shipping process to gain efficiency. The team prints its order sheets and scans them one by one: the label is created and the tracking sent automatically.
RESULTS
A small team, big gains
For TALISTER the goal was simple: stop losing time shipping orders, without sacrificing quality. By automating its shipments with Sendcloud, the brand rethought the way it works completely. The result is a fast, smooth process that fits the pace it is growing at.
Lower costs
With Pack & Go, one person is enough to prepare and scan orders, which brings costs down.
Alexis Abisdid
Director, TALISTER
"Since we started using Pack & Go everything is automated, and it is faster and simpler. We gained 2 hours in a day thanks to the scanner."
Better productivity
The brand can now prepare 220 parcels in just 5 hours.
Alexis Abisdid
Director, TALISTER
"Sendcloud helped us cut costs. We ship with a new method now and we are more efficient."
A better customer experience
Better parcel tracking, orders shipped faster, and a highly responsive support team.
Alexis Abisdid
Director, TALISTER
"The workflow is efficient: one person packs the parcels and we scan the orders one by one. 220 parcels in 5 hours."
Responsive support
The TALISTER team relies on Sendcloud support being on hand to sort out any issue quickly.
Alexis Abisdid
Director, TALISTER
"If we run into any problem at all we can go to support, who are unbelievably responsive and always help us find a solution fast."
Today TALISTER ships more, faster, with less effort. One person is enough to handle shipping, mistakes are avoided, and support is more responsive than ever. For a small team growing fast, every improvement counts.
More stories for you
Active Ants
Learn how unique shipping insights help Active Ants’ fulfillment clients automate CS processes and improve the delivery experience.
Get started
Aglaïa & Co
Before Sendcloud, we processed our orders by hand. The customer experience was very poor, and we spent an enormous amount of time importing orders and shipping them.
Get started
Beer in a Box
How Beer in a Box ships beer subscriptions across the Netherlands and Belgium without the manual work.
Get started