DHL shipping services: the complete overview

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DHL shipping services: the complete overview

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With its shipping services, DHL responds to an e-commerce world that has become highly differentiated. Depending on your industry, product range, and customers' needs, the demands on shipping and its services vary widely. To make the most of your e-commerce potential, it's worth taking a look at the DHL shipping-service portfolio. With DHL's many delivery options combined with Sendcloud, you can shape the shipping of your products flexibly, for you and your customers.

DHL shipping services: an extensive service portfolio

Clothing, goods where privacy is especially important, high-value items, or age-restricted products all place different demands on shipping. If you sell clothing and fashion, fast delivery plus individual receiving and attractive returns options gives you a competitive edge. To sell spirits, medicines, or age-rated items online at all, reliable age and identity checks on delivery are essential. And retailers of especially valuable products have different shipping priorities than sellers of books and toys.

That's why DHL offers an extensive service portfolio with many individual options to personalize shipping and adapt it flexibly to the needs of retailers and their customers. From this toolkit you can put together a package that's entirely your own, and the right services around shipping increase customer satisfaction and, in turn, sales.

DHL shipping services include:

  • More security through transport insurance

  • Compliant sale of age-restricted goods

  • Shipping and kerbside delivery of large, heavy products

  • Fast delivery, comprehensive delivery options, and convenient returns solutions

  • Parcel-outlet routing as a returns-avoidance service

  • The option to stop a delivery when needed

  • Making a statement on sustainability with DHL GoGreen

  • More privacy by excluding neighbor delivery

  • Delivery on a specific day

Note: DHL also offers further shipping services such as cash on delivery (COD) and Ident-Check, which currently can't be used directly via Sendcloud.

DHL shipping services via Sendcloud

Don't want to commit to a single carrier? No problem. Through Sendcloud you can ship with DHL, use services such as DHL international shipping, and connect your existing DHL business contract, all in one place.

What advantages does shipping via Sendcloud offer?

  • Connect multiple carriers and direct contracts, including DHL, DPD, UPS, GLS, Deutsche Post, and many more

  • Flexible parcel shipping with maximum performance and services for you and your customers

  • Use the advantages of Warenpost, the low-cost option for small goods

  • Fast, easy integration with your e-commerce and inventory systems, plus marketplaces like Amazon and eBay (dozens of integrations in total)

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In a highly differentiated market, one-size-fits-all offers are no longer up to date. Shaping parcel shipping exactly to your own needs lets you:

  • Sharpen your own profile

  • Make shipping more flexible and individual

  • Meet individual customer wishes

  • Pay only for what you actually use

All-in-one, all from a single source

As mentioned, you can easily ship with DHL through Sendcloud and, at the same time, benefit from all of Sendcloud's advantages for your e-commerce business. Further benefits of shipping via Sendcloud include:

  • A higher conversion rate through a flexible choice of delivery options

  • Time saved by automating label creation with smart shipping rules

  • Personalized tracking and returns processes

  • Analyzing and optimizing your workflow with the Sendcloud dashboard, which holds a wealth of data on shipments and returns

  • Easily connecting your own carrier contract

  • Benefiting from our pre-negotiated rates if you haven't agreed conditions with a carrier yourself

Want to find out more about how Sendcloud works with DHL, or start shipping with DHL? Visit our DHL carrier page.

Author and researcher

Combining expertise in event marketing and communication design, Alexandra leads global event and partner marketing initiatives at Sendcloud for the e-commerce and logistics industry.

Subject matter expert

Bart Michiels is Product Lead at Sendcloud with expertise in parcel carrier performance, shipping technology, and logistics operations. He shares data-driven insights to help online retailers optimize their carrier strategy and delivery experience.

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Ready to ship like the big brands?

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

sendcloud platform

Ready to ship like the big brands?

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

sendcloud platform

Ready to ship like the big brands?

Automate your shipping from checkout to returns and exceed customer expectations with a 5-star delivery experience.

sendcloud platform