The easiest way to integrate with the BRT API
Add the BRT API to your WMS, ERP, or e-commerce backend through one Sendcloud integration. Ship with Italy's largest private parcel carrier alongside Poste Italiane, GLS, and 170+ other carriers.
The easiest way to integrate with the BRT API
Add the BRT API to your WMS, ERP, or e-commerce backend through one Sendcloud integration. Ship with Italy's largest private parcel carrier alongside Poste Italiane, GLS, and 170+ other carriers.
The easiest way to integrate with the BRT API
Add the BRT API to your WMS, ERP, or e-commerce backend through one Sendcloud integration. Ship with Italy's largest private parcel carrier alongside Poste Italiane, GLS, and 170+ other carriers.
Thoroughly documented
Tested on millions of shipments
Available on all plans
Why integrate BRT through the Sendcloud API?
Skip the BRT contract negotiation
Ship under Sendcloud's negotiated BRT rates from day one, or bring your own contract when you're ready.
Mid-transit redirects and morning delivery
Fermopoint lets recipients redirect parcels mid-transit. BRT 10:30 guarantees morning delivery. Both are available through Sendcloud without a separate BRT API account.
Integrate with 170+ carriers at once
Stop maintaining and integrating different carrier and use one API for all.
GDPR Compliance
We comply with the GDPR rules to protect data and privacy in Europe.
API uptime of 99.99%
Reliable shipping software built on AWS and with top market technologies.
ISO 27001 Certified
The world’s most rigorous standards for information security.
Why integrate BRT through the Sendcloud API?
Skip the BRT contract negotiation
Ship under Sendcloud's negotiated BRT rates from day one, or bring your own contract when you're ready.
Mid-transit redirects and morning delivery
Fermopoint lets recipients redirect parcels mid-transit. BRT 10:30 guarantees morning delivery. Both are available through Sendcloud without a separate BRT API account.
Integrate with 170+ carriers at once
Stop maintaining and integrating different carrier and use one API for all.
GDPR Compliance
We comply with the GDPR rules to protect data and privacy in Europe.
API uptime of 99.99%
Reliable shipping software built on AWS and with top market technologies.
ISO 27001 Certified
The world’s most rigorous standards for information security.
Why integrate BRT through the Sendcloud API?
Skip the BRT contract negotiation
Ship under Sendcloud's negotiated BRT rates from day one, or bring your own contract when you're ready.
Mid-transit redirects and morning delivery
Fermopoint lets recipients redirect parcels mid-transit. BRT 10:30 guarantees morning delivery. Both are available through Sendcloud without a separate BRT API account.
Integrate with 170+ carriers at once
Stop maintaining and integrating different carrier and use one API for all.
GDPR Compliance
We comply with the GDPR rules to protect data and privacy in Europe.
API uptime of 99.99%
Reliable shipping software built on AWS and with top market technologies.
ISO 27001 Certified
The world’s most rigorous standards for information security.
The complete shipping API for any system
The complete shipping API for any system
The complete shipping API for any system
"Sendcloud allows us to connect to a lot of different carriers seamlessly."
Oscar Ziegler
Founder and CEO
-
Hive
"Sendcloud allows us to connect to a lot of different carriers seamlessly."
Oscar Ziegler
Founder and CEO
-
Hive
"Sendcloud allows us to connect to a lot of different carriers seamlessly."
Oscar Ziegler
Founder and CEO
-
Hive
API integration examples
API Integration
See a basic example of an API integration using Python.
Service Point Picker
See how to integrate the Service Point Picker into a custom application.
API integration examples
API Integration
See a basic example of an API integration using Python.
Service Point Picker
See how to integrate the Service Point Picker into a custom application.
API integration examples
API Integration
See a basic example of an API integration using Python.
Service Point Picker
See how to integrate the Service Point Picker into a custom application.
Where do you start?
Where do you start?
Where do you start?
One API for all your shipping needs
No setup fees
Same-day integration
Ship with Europe's top carriers
Questions & answers
Why integrate the BRT API through Sendcloud instead of directly?
Direct BRT (Bartolini) integration requires customer codes, FTP passwords, and separate rate codes for national and international (EuroExpress, DPDGroup, Direct2PUDO, Return from Shop). On top of that, you need webservices activation by your BRT account manager, including IP allowlisting for production.
Through Sendcloud, you authenticate once with your Sendcloud API key and use a single REST schema for BRT alongside every other carrier. If you don't have a direct BRT contract, Sendcloud's negotiated rates work in Italy with a minimum of 100 parcels per month and 10 per pickup.
What happens when BRT updates or breaks their API?
BRT periodically updates webservice payloads, rate codes, and surcharge rules. Direct integrators have to re-test against BRT's webservice environment, request new credentials when changes affect authentication, and update field mappings whenever rate codes shift.
When you ship BRT through the Sendcloud REST API, the abstraction layer takes the hit. Sendcloud's engineering monitors BRT's webservice changes and adjusts the carrier connector internally. One caveat: if you rotate BRT credentials (customer code, FTP password, or rate codes), update them in your Sendcloud contract too. Otherwise the connection breaks.
Can I use my own BRT contract?
Yes. Sendcloud supports both Sendcloud-negotiated BRT rates and your own direct BRT contract.
Sendcloud rates require a minimum of 100 parcels per month and 10 per pickup. If you ship fewer than 100 parcels for three consecutive months, BRT may deactivate the carrier on your account. A Lite plan or above is required.
For your own BRT contract: go to Shipping > Carriers > My Contracts, find BRT, click Add Contract, enter your customer code, FTP password, rate codes, and tick Use BRT webservice. Ask your BRT account manager to enable webservices for your customer code and to whitelist Sendcloud's production IPs.
See the BRT (Bartolini) own contract activation Help Center article.
Which BRT (Bartolini) products are supported through the API?
Through Sendcloud, you can ship the full BRT (Bartolini) product line:
BRT Express: next-working-day national home deliveryBRT Priority 12:00: delivery by midday the next working dayBRT 10:30: urgent express delivery by 10:30 AMBRT Express to Fermopoint: pickup-point deliveryBRT Returns: standard return serviceInternational methods through
EuroExpress,DPDGroup, andDirect2PUDOrate codes (own-contract only)
Sicily, Calabria, and Sardinia have a 2 to 3 working day transit time on most methods. See the BRT (Bartolini) shipping conditions Help Center article.
Which BRT-specific features does the API expose?
BRT-specific features exposed through the integration:
NOT@HOMEprocedure: automatic Fermopoint redirect after the first failed delivery, with a 10-day pickup window plus 10-day extended holdFermopointpickup-point routing: recipient picks one of three nearby pickup locations within 1 to 3 kmMulti-parcel shipments for national delivery
CashServicecash-on-delivery (own-contract only)AdditionalInsuranceServicefor declared values (own-contract only)Same-day grouping: parcels for the same recipient on the same day are auto-grouped
Proof of delivery available on request as a paid add-on
How do I track BRT parcels?
BRT tracking includes the NOT@HOME Fermopoint redirect: when the first delivery attempt fails, the parcel is redirected to a Fermopoint pickup point and the redirect appears as a standard delivery event with the redirected location in the payload.
All events normalise to Sendcloud's status taxonomy through GET https://panel.sendcloud.sc/api/v2/tracking/{tracking_number}, with the chronological history under statuses and each event mapped to parent_status. Subscribe to the parcel-status-changed webhook for push updates. Reference: Tracking parcels.
How do I create BRT return labels?
BRT exposes returns through BRT Express to Fermopoint (drop-off at a BRT pickup point) and the standard BRT Returns service. For own-contract shipping, the Return from Shop rate code must be enabled on your contract to generate Fermopoint return labels.
All return labels are created through Sendcloud's standalone v3 Returns API (synchronous or asynchronous; async is recommended for higher throughput). No outgoing parcel lookup or JWT tokens are required. Reference: Returns API overview.
How does Sendcloud's multi-carrier API compare to connecting carriers individually?
The Sendcloud REST API gives you access to 170+ carriers, including BRT, through one credential set, one schema, one webhook stream, and one error model. Connecting carriers individually means handling separate authentication, payload formats, and tracking systems for each, and redoing the work every time a carrier ships breaking changes upstream.
With Sendcloud, you ship BRT alongside DHL, GLS, Poste Italiane, and DPD, or any other carrier in your account using the same code. Route shipments between carriers based on rules (weight, destination, service level, cost) without writing carrier-specific routing logic. Fall back to alternative carriers automatically if BRT's upstream system has issues.
Adding a new carrier later means adding it to your Sendcloud account, not building a new integration.
Questions & answers
Why integrate the BRT API through Sendcloud instead of directly?
Direct BRT (Bartolini) integration requires customer codes, FTP passwords, and separate rate codes for national and international (EuroExpress, DPDGroup, Direct2PUDO, Return from Shop). On top of that, you need webservices activation by your BRT account manager, including IP allowlisting for production.
Through Sendcloud, you authenticate once with your Sendcloud API key and use a single REST schema for BRT alongside every other carrier. If you don't have a direct BRT contract, Sendcloud's negotiated rates work in Italy with a minimum of 100 parcels per month and 10 per pickup.
What happens when BRT updates or breaks their API?
BRT periodically updates webservice payloads, rate codes, and surcharge rules. Direct integrators have to re-test against BRT's webservice environment, request new credentials when changes affect authentication, and update field mappings whenever rate codes shift.
When you ship BRT through the Sendcloud REST API, the abstraction layer takes the hit. Sendcloud's engineering monitors BRT's webservice changes and adjusts the carrier connector internally. One caveat: if you rotate BRT credentials (customer code, FTP password, or rate codes), update them in your Sendcloud contract too. Otherwise the connection breaks.
Can I use my own BRT contract?
Yes. Sendcloud supports both Sendcloud-negotiated BRT rates and your own direct BRT contract.
Sendcloud rates require a minimum of 100 parcels per month and 10 per pickup. If you ship fewer than 100 parcels for three consecutive months, BRT may deactivate the carrier on your account. A Lite plan or above is required.
For your own BRT contract: go to Shipping > Carriers > My Contracts, find BRT, click Add Contract, enter your customer code, FTP password, rate codes, and tick Use BRT webservice. Ask your BRT account manager to enable webservices for your customer code and to whitelist Sendcloud's production IPs.
See the BRT (Bartolini) own contract activation Help Center article.
Which BRT (Bartolini) products are supported through the API?
Through Sendcloud, you can ship the full BRT (Bartolini) product line:
BRT Express: next-working-day national home deliveryBRT Priority 12:00: delivery by midday the next working dayBRT 10:30: urgent express delivery by 10:30 AMBRT Express to Fermopoint: pickup-point deliveryBRT Returns: standard return serviceInternational methods through
EuroExpress,DPDGroup, andDirect2PUDOrate codes (own-contract only)
Sicily, Calabria, and Sardinia have a 2 to 3 working day transit time on most methods. See the BRT (Bartolini) shipping conditions Help Center article.
Which BRT-specific features does the API expose?
BRT-specific features exposed through the integration:
NOT@HOMEprocedure: automatic Fermopoint redirect after the first failed delivery, with a 10-day pickup window plus 10-day extended holdFermopointpickup-point routing: recipient picks one of three nearby pickup locations within 1 to 3 kmMulti-parcel shipments for national delivery
CashServicecash-on-delivery (own-contract only)AdditionalInsuranceServicefor declared values (own-contract only)Same-day grouping: parcels for the same recipient on the same day are auto-grouped
Proof of delivery available on request as a paid add-on
How do I track BRT parcels?
BRT tracking includes the NOT@HOME Fermopoint redirect: when the first delivery attempt fails, the parcel is redirected to a Fermopoint pickup point and the redirect appears as a standard delivery event with the redirected location in the payload.
All events normalise to Sendcloud's status taxonomy through GET https://panel.sendcloud.sc/api/v2/tracking/{tracking_number}, with the chronological history under statuses and each event mapped to parent_status. Subscribe to the parcel-status-changed webhook for push updates. Reference: Tracking parcels.
How do I create BRT return labels?
BRT exposes returns through BRT Express to Fermopoint (drop-off at a BRT pickup point) and the standard BRT Returns service. For own-contract shipping, the Return from Shop rate code must be enabled on your contract to generate Fermopoint return labels.
All return labels are created through Sendcloud's standalone v3 Returns API (synchronous or asynchronous; async is recommended for higher throughput). No outgoing parcel lookup or JWT tokens are required. Reference: Returns API overview.
How does Sendcloud's multi-carrier API compare to connecting carriers individually?
The Sendcloud REST API gives you access to 170+ carriers, including BRT, through one credential set, one schema, one webhook stream, and one error model. Connecting carriers individually means handling separate authentication, payload formats, and tracking systems for each, and redoing the work every time a carrier ships breaking changes upstream.
With Sendcloud, you ship BRT alongside DHL, GLS, Poste Italiane, and DPD, or any other carrier in your account using the same code. Route shipments between carriers based on rules (weight, destination, service level, cost) without writing carrier-specific routing logic. Fall back to alternative carriers automatically if BRT's upstream system has issues.
Adding a new carrier later means adding it to your Sendcloud account, not building a new integration.
Questions & answers
Why integrate the BRT API through Sendcloud instead of directly?
Direct BRT (Bartolini) integration requires customer codes, FTP passwords, and separate rate codes for national and international (EuroExpress, DPDGroup, Direct2PUDO, Return from Shop). On top of that, you need webservices activation by your BRT account manager, including IP allowlisting for production.
Through Sendcloud, you authenticate once with your Sendcloud API key and use a single REST schema for BRT alongside every other carrier. If you don't have a direct BRT contract, Sendcloud's negotiated rates work in Italy with a minimum of 100 parcels per month and 10 per pickup.
What happens when BRT updates or breaks their API?
BRT periodically updates webservice payloads, rate codes, and surcharge rules. Direct integrators have to re-test against BRT's webservice environment, request new credentials when changes affect authentication, and update field mappings whenever rate codes shift.
When you ship BRT through the Sendcloud REST API, the abstraction layer takes the hit. Sendcloud's engineering monitors BRT's webservice changes and adjusts the carrier connector internally. One caveat: if you rotate BRT credentials (customer code, FTP password, or rate codes), update them in your Sendcloud contract too. Otherwise the connection breaks.
Can I use my own BRT contract?
Yes. Sendcloud supports both Sendcloud-negotiated BRT rates and your own direct BRT contract.
Sendcloud rates require a minimum of 100 parcels per month and 10 per pickup. If you ship fewer than 100 parcels for three consecutive months, BRT may deactivate the carrier on your account. A Lite plan or above is required.
For your own BRT contract: go to Shipping > Carriers > My Contracts, find BRT, click Add Contract, enter your customer code, FTP password, rate codes, and tick Use BRT webservice. Ask your BRT account manager to enable webservices for your customer code and to whitelist Sendcloud's production IPs.
See the BRT (Bartolini) own contract activation Help Center article.
Which BRT (Bartolini) products are supported through the API?
Through Sendcloud, you can ship the full BRT (Bartolini) product line:
BRT Express: next-working-day national home deliveryBRT Priority 12:00: delivery by midday the next working dayBRT 10:30: urgent express delivery by 10:30 AMBRT Express to Fermopoint: pickup-point deliveryBRT Returns: standard return serviceInternational methods through
EuroExpress,DPDGroup, andDirect2PUDOrate codes (own-contract only)
Sicily, Calabria, and Sardinia have a 2 to 3 working day transit time on most methods. See the BRT (Bartolini) shipping conditions Help Center article.
Which BRT-specific features does the API expose?
BRT-specific features exposed through the integration:
NOT@HOMEprocedure: automatic Fermopoint redirect after the first failed delivery, with a 10-day pickup window plus 10-day extended holdFermopointpickup-point routing: recipient picks one of three nearby pickup locations within 1 to 3 kmMulti-parcel shipments for national delivery
CashServicecash-on-delivery (own-contract only)AdditionalInsuranceServicefor declared values (own-contract only)Same-day grouping: parcels for the same recipient on the same day are auto-grouped
Proof of delivery available on request as a paid add-on
How do I track BRT parcels?
BRT tracking includes the NOT@HOME Fermopoint redirect: when the first delivery attempt fails, the parcel is redirected to a Fermopoint pickup point and the redirect appears as a standard delivery event with the redirected location in the payload.
All events normalise to Sendcloud's status taxonomy through GET https://panel.sendcloud.sc/api/v2/tracking/{tracking_number}, with the chronological history under statuses and each event mapped to parent_status. Subscribe to the parcel-status-changed webhook for push updates. Reference: Tracking parcels.
How do I create BRT return labels?
BRT exposes returns through BRT Express to Fermopoint (drop-off at a BRT pickup point) and the standard BRT Returns service. For own-contract shipping, the Return from Shop rate code must be enabled on your contract to generate Fermopoint return labels.
All return labels are created through Sendcloud's standalone v3 Returns API (synchronous or asynchronous; async is recommended for higher throughput). No outgoing parcel lookup or JWT tokens are required. Reference: Returns API overview.
How does Sendcloud's multi-carrier API compare to connecting carriers individually?
The Sendcloud REST API gives you access to 170+ carriers, including BRT, through one credential set, one schema, one webhook stream, and one error model. Connecting carriers individually means handling separate authentication, payload formats, and tracking systems for each, and redoing the work every time a carrier ships breaking changes upstream.
With Sendcloud, you ship BRT alongside DHL, GLS, Poste Italiane, and DPD, or any other carrier in your account using the same code. Route shipments between carriers based on rules (weight, destination, service level, cost) without writing carrier-specific routing logic. Fall back to alternative carriers automatically if BRT's upstream system has issues.
Adding a new carrier later means adding it to your Sendcloud account, not building a new integration.
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Solutions
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© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01
Product
© 2026 Sendcloud. All Rights Reserved
Chamber of Commerce: 66572959
VAT number: NL856613897B01